The Grill at Quail Creek

Reviews about The Grill at Quail Creek

• 5 / 5

  By Kim Shaird
  This is a really nice place! The buffet is great and the made-to-order omelette is fantastic. Great food, live music, nice atmosphere. Can't wait to come back!
  December 01, 2016
• 1 / 5

  By Cindy Fisher
  Worst service ever in the Oasis lounge & I have been taking Clients here for a couple of years! Young waitress named Valerie, according to the receipt, took our order & then sat down at the next table with a loud mouth grey haired customer named Gary who over shared info including about his relationship with his partying daughter while theoretically giving advice to young Valerie. He rightly stated that he is a degenerate and has never grown up while inserting F***ing this and F***ing that in nearly every other sentence. The talk about "used up women" and abusive language about women was disturbing but so loud one could not talk over it.
  
  After nearly an hour waiting for our order, my client motioned to waitress Valerie who was still seated at the customers table. She got up and came over to ask, did you need something? I replied that we were wondering if she could check on our order. She replied in a smart SASSY tone, I put the order in, Do you want to go check on it yourself? Totally uncalled for!
  
  I asked another waitress to please send the Manager and as he arrived, our order magically arrived. The food was cold! My Client expressed his displeasure. The Manager stated, I will take care of this and then the service is done. (meaning he would comp the meal)
  
  The Manager could see that another employee was now talking to the loud mouth Gary who was holding this young Waitress' hand chatting her up while still another employee was seated at his table. The Manager did nothing to have the loud table tone it down or attempt to see to it that the servers returned to work.
  
  I paid the bill & we left as soon as possible! I informed the Manager I did not wish to have the meal comped as there was nothing wrong with the food other than it was cold due to a lack of service. This was between 3PM - 5PM on a Saturday when there were only a few people present.
  
  This was the most embarrassing & unprofessional environment I have ever witnessed and my Client was very displeased to say the least. As a Realtor, it certainly didn't help with making the case that Quail Creek is where one wants to live.
  June 04, 2016